Privacy Policy

Effective Date: April 10, 2025

MnadaOnline ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services, whether you are a customer or a merchant.

1. Information We Collect

We may collect:

• Personal Information: Name, email, phone, address, profile photo
• Merchant Info: Store name, uploaded product details
• Payment Data: Collected through third-party processors. We do not store card info.
• Usage & Device Data: IP address, device info, analytics

2. How We Use Your Information

• Create/manage your account
• Process orders and payments
• Enable merchants to upload and manage products
• Improve our services
• Ensure security and prevent fraud

3. Sharing of Information

We do not sell your personal data. We may share data with:

• Payment gateways
• Delivery/logistics partners
• Analytics providers
• Legal authorities (when required)

4. Data Retention

We retain your data as long as necessary to provide services and comply with legal requirements.

5. Security

We implement standard security measures, but no internet transmission is 100% secure.

6. Children’s Privacy

MnadaOnline is not intended for children under 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy. Updates will be posted here or within the app.

8. Contact Us

If you have questions, contact us at:

Email: truenorthmarketing.co.tz

Website: www.truenorthmarketing.co.tz